Terms of Service
Last updated: October 27, 2026
1. Agreement
These Terms of Service ("Terms") govern access to and use of the COFOS mobile and web application (the "App"), operated by Isidore Burduli, individual entrepreneur (ი/მ ისიდორე ბურდული), identification code 01024089118, 29 Ardaziani St, Tbilisi, Georgia ("COFOS," "we," "us"). By creating an account, logging in, or otherwise using the App, you ("Customer," "you") agree to be bound by these Terms.
If you are creating an account on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to that business.
The App is intended for use by businesses and their authorized staff (Admins, Managers, Cashiers) — not by individual consumers. You must be at least 18 years old to create an Admin account.
2. The Service
COFOS is a point-of-sale and inventory-management application for coffee shops and similar small food & beverage businesses. It provides, among other things: a point-of-sale terminal, order and payment-method tracking, ingredient-level inventory management with cost tracking, business analytics, and staff account management with role-based access, device-locking, and shift scheduling.
COFOS does not process your customers' payments. Any card or electronic payment your business accepts is processed by your own external payment provider or terminal — COFOS only records which payment method was used, as described in our Privacy Policy.
2.1 Plan and price
One plan, the COFOS package: 60 GEL (₾) per month, VAT not applicable. It includes everything in the App — unlimited products, staff and orders, analytics and the Excel report — with no setup fee and no devices to buy.
2.2 Free trial
New cafés get 14 days free (or the number of free days we agree with you when we set you up). To start, you add a card on the secure payment page of our payment provider, Flitt. Flitt checks the card with a 1 GEL authorisation, which is returned. Nothing else is charged during the free days.
2.3 How payment works
After the free days, 60 GEL is charged automatically every month to the card you added, until you cancel. Payments are processed by Flitt (pay.flitt.com), a payment service provider; we never see or store your card number. Accepted: Visa, Mastercard, Google Pay and Apple Pay.
2.4 Delivery of the service
COFOS is a digital service. After your card is added, we set up your café in the App (account, menu, staff) and send your login on WhatsApp, usually within one business day. You use COFOS through the iPhone or Android app or in a web browser; nothing is shipped.
2.5 Cancellation
You can cancel at any time by writing to us on WhatsApp at +995 511 43 24 43 or at info@getcofos.com. There are no further charges after you cancel; you keep access until the end of the month you have already paid for.
2.6 Refunds
A month that has already been paid is not refunded, except when COFOS did not work — a fault on our side that kept you from using the App. In that case we refund that month in full, if you ask within 14 days of the charge. Refunds go back to the same card through Flitt; how quickly they appear depends on your bank.
3. Accounts and staff
3.1 Admin accounts
The person who first sets up COFOS for a business becomes its Admin. The Admin is responsible for the accuracy of the business information entered, and for managing all staff accounts (Managers and Cashiers) created under that business.
3.2 Staff accounts
Staff accounts are created exclusively by an Admin — there is no self-service signup. The Admin is responsible for:
- Ensuring staff members are informed that an account is being created for them and what information it contains (see our Privacy Policy, Section 2.1)
- Deactivating or locking accounts for staff who no longer work at the business
- Complying with any employment, labor, or data protection law applicable to how it manages information about its own staff
3.3 Device-lock and account-lock
Non-Admin accounts are, by default, locked to the first device they log in from — a security feature to prevent uncontrolled credential sharing. Admins can unlock a device, and can lock (suspend login access for) any staff account at any time, for any operational reason (e.g., suspected misuse, end of employment). You are solely responsible for how you use these controls with respect to your own staff.
3.4 Account security
You are responsible for maintaining the confidentiality of account credentials and for all activity that occurs under your business's accounts. Notify us immediately at info@getcofos.com if you suspect unauthorized access.
4. Your data
You own your business data. All product, inventory, order, supplier, expense, and staff data you or your staff enter into the App belongs to you. We do not claim any ownership interest in it. We process it only as necessary to provide the App to you, as described in our Privacy Policy.
On termination of your use of the App, your data is retained and then deleted according to the timeline in our Privacy Policy (Section 6), unless you request earlier deletion or export.
You are solely responsible for the accuracy, legality, and appropriateness of the data you enter into the App, including ensuring you have any rights or consents necessary to store it (for example, information about your own staff).
5. Acceptable use
You agree not to:
- Use the App for any unlawful purpose, or to record, facilitate, or conceal any illegal transaction
- Attempt to circumvent, disable, or interfere with the App's security features, including the device-lock and account-lock mechanisms
- Access or attempt to access another business's data, or another user's account, without authorization
- Use any automated system (bot, scraper, or similar) to access the App outside of its normal user interface, or to place an abnormal load on our infrastructure
- Attempt to probe, scan, or test the vulnerability of the App or its underlying infrastructure without our prior written authorization
- Share Admin credentials with anyone not authorized to hold Admin-level access
- Use the App to store or process payment card data directly (the App is not designed or certified for this — see Section 2)
We reserve the right to suspend or terminate access for any account reasonably believed to violate this section, per Section 8.
6. Intellectual property
6.1 Ownership
The App — including its source code, design, features, functionality, and the COFOS name, logo, and branding — is owned exclusively by Isidore Burduli and is protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted to you are reserved.
6.2 License to you
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the App solely for your own internal business operations. This license does not grant you any ownership interest in the App, and does not include the right to:
- Copy, reproduce, or create derivative works of the App or any part of it
- Reverse engineer, decompile, or disassemble the App
- Sell, resell, rent, sublicense, or otherwise commercially distribute access to the App
- Remove or alter any copyright, trademark, or proprietary notice
- Use the App's design, code, or underlying concepts to build a competing product
6.3 Feedback
If you provide us with feedback or suggestions about the App, you grant us the right to use that feedback without restriction or compensation to you.
7. Third-party services
The App relies on third-party infrastructure providers to operate — currently Supabase (database, authentication, storage, backend functions), Sentry (error monitoring), PostHog (analytics), Flitt (subscription card payments), and Firebase Cloud Messaging / Apple Push Notification service (push delivery). Our Privacy Policy describes what each can access. Your use of the App is also subject to the availability of these underlying services, which are outside our direct control.
8. Termination and suspension
8.1 By you
You may cancel your subscription (Section 2.5), stop using the App and request account/data deletion at any time by contacting info@getcofos.com.
8.2 By us
We may suspend or terminate your access to the App, in whole or in part, if:
- You materially breach these Terms (including the Acceptable Use section) and, where the breach is capable of remedy, fail to remedy it within a reasonable period after notice
- Required to do so by law or a competent authority
- Continued provision of the App to you would expose us to material legal or security risk
Where practical, we will provide notice before suspension or termination and an opportunity to export your data first. Sections 4, 6, 9, 10, and 11 survive termination.
9. Disclaimers and warranty
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUP OR RECORD-KEEPING PROCESSES FOR ANY BUSINESS-CRITICAL RECORDS (SUCH AS TAX OR ACCOUNTING RECORDS) BEYOND WHAT THE APP PROVIDES.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP WILL NOT EXCEED THE GREATER OF (I) THE TOTAL FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (II) 100 GEL.
Nothing in this section limits liability that cannot be limited under applicable law (for example, liability for gross negligence, willful misconduct, or death or personal injury caused by negligence, where applicable law prohibits such limitation).
11. Governing law and disputes
These Terms are governed by the laws of Georgia, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the App will be subject to the exclusive jurisdiction of the courts of Georgia.
12. Changes to these Terms
We may modify these Terms from time to time. We will update the "Last updated" date above, and for material changes, make reasonable efforts to notify Admin users directly before the change takes effect. Continued use of the App after a change takes effect constitutes acceptance of the revised Terms.
13. General
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App, and supersede any prior agreements on this subject.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Contact. Isidore Burduli, individual entrepreneur, identification code 01024089118, 29 Ardaziani St, Tbilisi, Georgia. WhatsApp and phone: +995 511 43 24 43. Email: info@getcofos.com