Acceptable Use Policy

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Last updated: October 1, 2026

This Acceptable Use Policy expands on Section 5 of our Terms of Service. It applies to your business (the Customer) and to every staff account (Admin, Manager, Cashier) operating under it. As the Admin, you are responsible for ensuring your staff comply with this policy.

You may not use COFOS to:

Facilitate illegal activity

• Record, process, or conceal any transaction that is illegal in the jurisdiction where your business operates
• Use the App in furtherance of fraud, money laundering, or any other unlawful financial activity

Compromise security or integrity

• Circumvent, disable, or attempt to disable the device-lock, account-lock, or role-based access control features
• Access, or attempt to access, another business's account, data, or infrastructure without authorization
• Probe, scan, or test the vulnerability of the App or its backend infrastructure without our prior written authorization
• Introduce malware, or any code or routine intended to damage, disrupt, or gain unauthorized access to the App or its infrastructure

Abuse the service

• Use bots, scrapers, or other automated means to access the App outside its normal user interface
• Send an abnormal volume of requests intended to degrade the App's performance for other users
• Attempt to reverse engineer, decompile, or extract the App's source code, in violation of the Terms of Service

Misuse staff account controls

• Create staff accounts for individuals who are not actual staff members of your business
• Use the account-lock feature for any purpose other than legitimate business/security reasons (e.g., not as a means of harassment or unlawful discrimination against a staff member)

Misrepresent data

• Enter deliberately false business, product, or financial data with intent to defraud a third party (e.g., falsifying records for tax, audit, or investor purposes)

Process payment data through the App

• Enter actual card numbers, CVV codes, or other payment credentials into any field in the App — the App is not designed, certified, or intended to handle this data (see our Security Policy, Section 1.4)

Enforcement

We may investigate suspected violations of this policy and take action proportionate to the violation, up to and including suspension or termination of the offending account or your business's entire access to the App, per Section 8 of our Terms of Service. Where practical, we will provide notice and an opportunity to explain before taking action, except where we reasonably believe immediate action is necessary to prevent harm.

Reporting misuse

If you become aware of another user or business misusing the App, report it to info@getcofos.com.